Intellectual Capital and Supply Chain Resilience: An interplay of Supply Chain Integration and Data Driven Culture

Abstract

This research investigates the influence of Intellectual Capital (IC) on Supply Chain Resilience (SCR), with Supply Chain Integration (SCI) serving as a mediator and Data-Driven Culture (DDC) as a moderator, through the lens of Dynamic Capability view. Adopting a quantitative design, the research employed structured questionnaires to collect primary data from professionals in the telecommunication sector in Rawalpindi and Islamabad, Pakistan. A total of 239 valid responses were obtained using non-probability, convenience sampling. Statistical analysis was conducted using regression-based techniques to examine direct, mediating, and moderating effects. The findings reveal that IC significantly enhances SCR, demonstrating that organizations leveraging human, structural, and relational capital exhibit greater resilience.
Although SCI positively influences SCR, its role as a mediator between IC and SCR was not statistically significant, suggesting that IC directly contributes to resilience, independent of integration mechanisms. However, DDC was found to significantly moderate the IC-SCR relationship, amplifying the impact of IC in data-driven environments. This research
contributes novel insights by underscoring the strategic role of IC and data-driven decision making in fostering resilient supply chains. The study offers practical implications for policymakers and managers aiming to build adaptive capabilities in volatile operational contexts.